From the counter to the table to the takeout bag.
A busy service puts payments under pressure: tables waiting to close out, a line at the counter, and pickup orders coming in by phone. Most restaurants need at least two of these working smoothly at the same time.
We look at how your front of house actually runs — counter service, full service or a mix — before suggesting any equipment or pricing.
Example payment flow
- 1Order placed
- 2Bill presented at the table
- 3Guest adds tip
- Payment approved
What to think about
Before you choose.
Tips and adjustments
How tips are entered and adjusted affects both staff workflow and how transactions are processed. We'll walk through the options your setup supports.
Counter vs. table
Full-service restaurants often pair a station at the front with handhelds on the floor. Quick-service spots may only need a countertop device.
Phone and pickup orders
Keyed or remote payments are processed differently from cards at the table, which can affect cost.
Menus and POS features
If you're considering a POS system, menu management, modifiers and reporting vary by system and plan — confirmed before setup.
Solutions to consider
- In-person counter payments
- Handheld tableside payments
- Remote payments for phone orders where supported
Equipment categories
- Point-of-sale systems
- Handheld and mobile terminals
- Countertop terminals
Pricing worth discussing
Interchange plus. Shows how tips, card types and keyed phone orders affect your costs.
Dual pricing. Worth discussing for counter-service spots; menus and receipts must show both prices clearly.
Common questions
- Can I keep my current restaurant POS?
- Possibly. It depends on the system and how it's configured. We'll check compatibility during your review.
- Is dual pricing common in restaurants?
- Some restaurants use it, particularly counter-service. It requires clear menu pricing and disclosures and isn't right for every concept, so we'll discuss it alongside interchange plus.
See how your restaurants processing compares.
Send a recent statement and we'll walk you through your options. Approval, equipment and integrations are confirmed individually.
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